Benefits Administration Services

Benefits Administration Services

At Secova, we’re committed to researching and providing the best services and resources customized for your business. Our data technology, expertise, and education provide tailor-made solutions for every company. We ensure that our clients have explored all opportunities for efficiencies and cost control.

Secova’s online benefits enrollment platform, BenAssure, is a user-friendly tool built with the purpose of processing elections, completing life events, educating employees, reducing paper transactions, and managing benefits online year-round. BenAssure helps identify individual employee benefit options and aids in the enrollment self-serve flow with a series of links and tools to enhance end-user experience.

BenAssure gives you ready access to our BenefitsWalk ™ throughout the election process to navigate freely and browse various available benefits, compliant with Americans with Disabilities Act (ADA) requirements.

 

BENASSURE FEATURES:

  • Plan Comparison

Simple plan comparison for quick side-by-side review

  • Integrated Direct Billing System

Inbuilt direct billing system

Various payment options:  Recurring EFT, credit, and debit cards

Historical data maintained for all prior invoices and payments

  • Real Time Notification Services and Communication

Supports Text message and email message

Will send the notifications for both automatic events (like census changes, eligibility changes due to DOB) and manual events (approvals, payments, remainders)

  • Chat Feature

Integrated with call center support

BENASSURE ADMIN TOOL FEATURES:

  • Self-Service

Enhanced SaaS solution

Enhanced error reporting and admin notification capability for Census and File generation

  • Efficiency in the Setup process

New system workflow increases setup accuracy and efficiency

  • Enhanced Participant Communication

Automated notifications from event processing

Supports page caveat, plan caveat, plan level content, videos, and employment status based content

  • Multi Plan year and Multi OE

Ability to manage multiple plan years and open enrollments within a single tenant

  • Automated Processing

Process like OAD, Push to confirm are automated

  • Enhanced Admin Module

Easily view action items, pending events, and enrollment counts

  • API Integration

Ability to setup API integration with Vendors

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Online Enrollment Services

Engage your employees to make informed choices with access to customizable decision support tools, 24x7 HR support services, and the Secova Call Center to pick the right benefit choice for themselves and their family members.

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Retiree Administration

Handling retiree benefits can be a resource drain on companies. Secova provides a single point of contact and accountability for all transactions between our clients, their retirees, and benefit carriers.

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Dependent Eligibility

Ensure your premium payments are only covering the right employees and their verified dependents. Our Eligibility Management service simplifies the identification of ineligible dependents and supports your employees through the whole process.

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Vendor Management

Empower yourself with a stronger solution utilizing our dedicated interfaces with over 450 carrier interactions, secure data exchange, vendor assessment processes and performance analysis tools to leverage your vendor procurement.

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FSA/HSA/HRA

In line with our subscriber-centric platform, BenAssure, participants can easily elect their FSA/HSA election amounts following the guidelines of a plan sponsor’s business rules and IRS regulations. Elections and changes are updated in real time and reported on HRIS/payroll files.

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Premium Billing & Reconciliation

Healthcare premium overpayments between plan sponsors and carriers happen very often. Our premium billing and reconciliation services can help avoid this by catching errors in the complex data/dollar transactions between entities and their carriers.

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COBRA

Secova has provided COBRA Administration services to companies for 15+ years. We thrive owing to our experience. We have developed a proprietary system to efficiently and accurately manage the complex interactions required for today's COBRA administration.

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Direct Billing

Secova collects the healthcare premiums. We track all payments and reconcile any discrepancies, we also send a detailed summary and premium disbursement to you to review monthly participant activity. This ensures no overpayments between plan sponsors and carriers.

Get a free consultation

We are always happy to review your existing benefit portfolio. We often find after completing a review that we can save money or offer a richer benefit program. We are committed to keeping our clients educated on the constant changes regarding health insurance benefits. Contact us with any questions regarding your benefit needs.

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